Warranty Policy First Golf Gear

At First Golf Gear, we stand behind the quality of our products. Whether you purchase new golf equipment or golf cart parts, our goal is to give you complete confidence and peace of mind.

1. Warranty Coverage

  • New Products: Most new golf equipment and golf cart parts come with a manufacturer’s warranty that typically covers defects in materials or workmanship. Coverage periods may vary depending on the brand and product type.

  • Used Products: All used products are carefully inspected before being listed for sale. While used products may not come with a manufacturer’s warranty, we guarantee that they are in good condition with no damage at the time of sale.

2. What the Warranty Covers

  • Manufacturing defects

  • Faulty materials

  • Workmanship issues

3. What the Warranty Does Not Cover

  • Normal wear and tear from regular use

  • Damage caused by accidents, misuse, or improper installation

  • Alterations or modifications to the product

  • Damage from neglect, poor maintenance, or exposure to extreme conditions

4. Warranty Period

  • Warranty periods vary depending on the brand and product type (e.g., 12 months, 24 months, or lifetime warranties).

  • For specific warranty details, please refer to the manufacturer’s documentation or contact our customer service team.

5. How to Make a Warranty Claim

To make a claim, please follow these steps:

  1. Contact our customer support team at [Insert Email] with your order number, product details, and a description of the issue.

  2. Provide photos or videos of the defect if requested.

  3. Our team will verify your claim and provide instructions on the next steps.

  4. If the claim is approved, the product will either be repaired, replaced, or refunded depending on availability and manufacturer policy.

6. Shipping Costs for Warranty Claims

  • In most cases, customers are responsible for shipping the product back for inspection.

  • If the claim is approved, First Golf Gear or the manufacturer will cover the cost of shipping the replacement back to you.

7. Additional Notes

  • Warranty coverage is non-transferable and applies only to the original purchaser.

  • Please keep your proof of purchase (invoice or order confirmation) as it will be required to process any warranty claims.

8. Our Commitment

We are committed to providing you with high-quality golf equipment and golf cart parts. If your product develops an issue within the warranty period, we will work with you and the manufacturer to ensure a fair and efficient resolution.